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How Operators Create Office Value

A panel discussion (and behind the scenes) at The District Show in Barcelona, Spain

Brave Ideas Season 16, Episode 1


Learn how Flexspace AI is transforming coworking with their ecommerce revenue platform, featuring SmartPricing Agent, an AI-powered dynamic pricing engine.


What is Space-as-a-Service?

In this episode, Brave Corp CEO,

, moderates a panel recorded on stage in partnership with The District Show in Barcelona with leaders from LOOM by Merlin Properties, Newmark, Sutega, Assembly Buildings, and World Trade Center Barcelona.

Tune in to hear how operators and landlords are turning buildings into workplaces people choose, why OPEX in people can beat CAPEX in marble, and how amenity strategy, programming, technology, and brand convert into office value.

🎥 Scroll to the end for a behind the scenes interviews bonus episode

🎧 To listen as a podcast FOR FREE,
follow Brave Ideas on Apple, Spotify, or wherever you listen.

Connect with the panelists

Save the date for The District Show - September 24-26, 2026 (Learn More)


What You’ll Learn in This Episode

  • What “Space-as-a-Service” looks like in practice, shifting from four walls to experience

  • OPEX vs CAPEX, why hospitality training and consistent service move the needle

  • Amenity strategy without an arms race, tenant feedback, benchmarking, and partnerships

  • Wellness, programming, and belonging as drivers of attendance and retention

  • Technology as connective tissue, access, apps, and integrations that deliver value with low CapEx

  • Value-engineered design, flexible layouts that reduce strip-outs and protect margins

  • Business models that fit the plan, leases, management agreements, and hybrids, who holds control and why


Key Takeaways for Operators

  • Build segmented programming for different user profiles; community needs curation

  • Invest in people; consistent hospitality standards compound trust and demand

  • Use design guidelines to influence fit outs and reduce waste

  • Capture data on usage, wellness, and ESG to evidence outcomes and pricing power

Key Takeaways for Real Estate Investors and Landlords

  • Extend services through partnerships and pop-ups before building everything in-house

  • Experience drives retention and price; treat on-site teams as a core line, not a nice-to-have

  • Right-size amenities with market data and tenant input; avoid copy-paste gyms and cafés

  • Deploy technology to connect services and partners for more value with less CapEx

  • Choose structures that match risk and control, fixed leases, hybrid base-plus-participation, or management agreements

  • Measure what matters, attendance, activation, and utilization, and program into peak days


Behind The Scenes Interviews

Bonus Episode Featuring:

💡 This episode is part of Brave Ideas Season 16, diving into the 6 Pillars of Space-as-a-Service, spotlighting operator playbooks and practical moves that lift demand, protect margins, and build workplaces people choose.

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