I really enjoyed reading this, and I totally agree. Even when coffee is more than £4, we soak in the experience, and see it as valuable.
I was taught a long time ago to not describe anything I sold as having a “cost”. It’s a “fee”, because a cost implies the customer is losing something when they buy. When actually they are gaining so much from my services, as they are from a great flex space. They are investing in an experience, which is how people see their coffee
This is brilliant Caleb! Navel gazing and debating with ourselves is the Flex super power. NOT. We really need to stop.
Shout out to @James Panepinto for this writeup and sharing his ideas. I’m glad you agree @Niki Fuchs
Very well put.
Solid piece 👌
I really enjoyed reading this, and I totally agree. Even when coffee is more than £4, we soak in the experience, and see it as valuable.
I was taught a long time ago to not describe anything I sold as having a “cost”. It’s a “fee”, because a cost implies the customer is losing something when they buy. When actually they are gaining so much from my services, as they are from a great flex space. They are investing in an experience, which is how people see their coffee